Warranty & Repair - SOJI ELECTRONICS JOINT STOCK COMPANY

The Seller gives warranties for all products sold out according to the Manufacturer’s standard warranty (24 months) from the date of delivery. In order to be warranted, products must have a serial number on each device that is still under warranty by Soji Electronics Joint Stock Company.

In case of any errors, the customers can send pictures or records and details of defective products (status and serial numbers) to Soji Electronics’ technical team via email: warranty@sojielectronics.com to get our support as soon as possible. Warranty support time does not exceed 48 hours since receiving your email (except holidays or weekends).

If product damage is mentioned in our warranty terms, the Seller is obligated to exchange it for another product within 45 days from the date of the damaged product returned to Seller. All shipping costs for repaired products will be borne by the importer. Or the seller can send them to the clients in the next shipment.

All defective fuel sensors that are determined to be not the product itself or from the manufacturer, the Seller has no responsibility to give warranty. The following errors can be listed:

Being dropped, cracked or due to strong impact leads to deformation, breakage, cracking, breakage.
Connecting to unsuitable device
Arbitrarily dismantling, repairing by individuals, technicians who are not authorized employees of SOJI ELECTRONICS.
Being affected by arcs, electrical equipment with large discharge currents, causes fire and explosion of internal components, which are not caused by the product itself.
Being close to or under the influence of devices with overheating temperatures above 100°C for a long time can lead to deformation of internal electronic components.
Rats and insects break the signal wire without protection.
Being spilled with acids or chemicals that cause oxidation, gradually corroding equipment and components from the outside to the inside of the product.
Being immersed in water too long can damage the equipment and the wires inside